Canadian residents pay no duties but are subject to the tax rate of their specific province. International residents (outside of Canada) may require payment of taxes and duty as requested by the country's customs agency. If you are concerned about duties and taxes please contact your local customs agency. We have no control over these charges and will not take responsibility for them.
We offer FREE Canadapost regular parcel shipping across Canada on any item. CanadaPost ExpressPost and Purolator overnight courier are also available at checkout for a fee based on your location. International orders will be calculated at the time of checkout.
In stock items will usually ship within 2 business days (during Xmas rush may be longer depending on the volume of orders). Please inquire with us during busy times for approximate shipping times. An "ANY NAME" hockey jersey will require 5 to 7 business days production time as we will need to order the official name and number kit from our NHLPA supplier. At the time of shipping we will forward you the tracking information via email.
Yes! On regular priced items we offer a refund/exchange within 30 days of purchase. Items must be returned in their original condition. There will be a restocking fee of 10% for any return (to cover our shipping costs to you). Unfortunately we cannot offer a refund/exchange on custom jerseys or "on sale" (Black Friday Sale or Boxing Day Sale) items. Please contact us at firstname.lastname@example.org if you would like to arrange a refund/exchange.